We do not believe in forcing our clients into rigidly specifying requirements at the start of a project then penalising them every time a change is required to those specifications. We understand that a large project can not be specified in minute detail at the outset and there must be stages of feedback from the client throughout development and most importantly once the system is in full use. No user can describe exactly what they want from a system until they start using it; only then can they suggest better ways of working. We rapidly take these suggestions into account by talking to the end users directly and guaranteeing the project becomes a success.
We provide fixed price quotes for development work which include stages of feedback and free updates for a fixed period of time (usually 3 months) once the system is in live use.
We provide fixed price maintenance and support agreements.
We can support existing systems for clients developed by third parties. Often we start out supporting those systems then recommend ways of integrating a wide range of systems used by a client into a single coherent system, to reduce data duplication, reduce mistakes, reduce costs and improve efficiency.